Support
We provide remote support for day to day problem solving, coupled with onsite visits, right across the UK as needed.
Security
Worried about your data being compromised? We offer a full range of firewall and client security solutions
Backup
Tapes and removeable drives not working well for you? We have a range of onsite and cloud based services.
What We Do
Shiloh Computers has been established as a specialist IT supplier for over 27 years and has developed a depth and breadth of knowledge in a variety of markets from Automotive to Charity, Heavy Industry to Small Business.
With over 7000 customers worldwide, Shiloh’s team of sales and support staff, service, install, support, monitor and maintain a variety of equipment from servers to printers, access points to firewalls and phones to routers.
Shiloh will work within your available budget, understanding that IT is an operating tool, not a cost consuming priority.
We are able to provide reliable, value for money solutions whilst working closely with you to develop a relationship based on understanding. Nearly 30 years experience has taught us that working this way is by far the most efficient way to maximise the value you receive from your IT solution.
What Can We Do For You?
Your network, your staff, it is a personal thing – we believe in building long term relationships that grow and continue over years, in fact many of our customers have been with us for over 10 years!
We have a small team of staff spread across two time zones that work together, pooling their resources and skills, to make your day to day job easier.
Support issues can be raised via email or telephone. Once logged, updates, notes and comments are added to them, so you can track its progress to resolution. Depending on your support contract response times can be as low as just a few minutes 24/7 for mission critical system down problems.
We know that you probably use a number of software vendors and we can work on your behalf with them to help resolve issues if needed.
If you are concerned with ensuring that your business gets value for money from your IT solution whilst minimising costly downtime due to unreliable solutions Shiloh could be the perfect IT partner for your business.
Shiloh’s experienced team will take control of your IT solution from installation and implementation to support and training. Shiloh aims to provide a fully managed IT support solution that is tailored to suit your businesses requirements and budget.
Why not call us today to discover how Shiloh can help you on 01902 504710?