IT Solutions for the Motor Trade

Motor Trade

Shiloh The Only Independent IT Provider

At Shiloh, we recognise that the Motor Trade and your Dealership have a unique set of IT requirements. Our IT Solutions for the Motor Trade ensure your dealership operates effectively with minimum disruptions to staff productivity. Shiloh is an IT partner that really does understand the motor trade, it’s founder previously being a senior manager within the industry, leaving dealership life to found Shiloh after realising the need for specialist independent support and consultancy to Franchised Dealers.

So, if your dealership has ever experienced any of the following frustrations due to working with an IT partner that is not experienced in the motor trade. Shiloh could have the solution for you.

  • Poor system performance due to incompatible DMS or manufacturer systems
  • Multiple computers or IT systems running next to each other due to a “lack of compatibility”
  • No central communications or information storage solution
  • Uncertainty about DMS provider requirements
  • Uncertainty about Manufacturer requirements
  • Multiple sites without the ability to communicate or share files between each other

Shiloh has now been working in the motor trade for nearly 20 years and employs staff and technicians who have worked in and around the motor trade. Shiloh is able to offer your dealership:

IT System Health Check

One of the greatest sources of frustration and cost with IT comes from poorly configured and poorly maintained systems. With Shiloh IT Solutions for the Motor Trade we can perform a FREE System Health check will ensure that your IT system is running as efficiently as possible. A senior Shiloh technician will take a strategic analysis of your dealerships IT System and will review:

  • Network Security – don’t fall foul of ransomware
  • Current network storage requirements and capacity
  • Future network storage requirements
  • System configuration including networking and routing configuration
  • PC and Laptop system specifications
  • Microsoft licensing legality
  • Backup Configuration and completion
  • Anti Virus Protection coverage
  • Any other points of concern

IT Solutions for the Motor Trade (include);

Dedicated UK Support Team

Your dealership will be supported by a UK based team with your business having named and dedicated support helpdesk. In addition to this, your dealership will be allocated a small team of Senior Technicians to ensure that any work completed on your dealership IT system is completed by someone who has a comprehensive knowledge of your dealership and system.

Shiloh Insight Monitoring

Shiloh Insight monitoring is designed to provide you with the peace of mind that your IT equipment is constantly being monitored by our helpdesk team. Critical elements of your IT system are monitored and in the event of potential system danger arising a warning is sent to the support team monitoring your system. Because the warnings that Shiloh Insight provide are proactive it allows any potential problem to be addressed and resolved before it becomes a hindrance to your dealership.

Guaranteed support response times

You don’t have to be worried about waiting around for someone to call you back when working with Shiloh. You are guaranteed to get a response from Shiloh within 1 hour of logging your call, in addition to this you will be constantly updated on the progress of your support incident from beginning to end.

 

Why Not Call Us Today on to discover how Shiloh can help YOU on 01902 504710?

More about Shiloh can be found here